About Expert Financial Whole-of-Market Mortgage & Protection Advisers in Cambridgeshire
Learn more about Expert Financial, our approach to mortgage and protection advice, and meet our experienced team supporting clients across Cambridgeshire.
A Personal Approach to Mortgage & Protection Advice
At Expert Financial, we are an independent mortgage broker in Cambridgeshire, providing independent, whole-of-market mortgage and protection advice to clients across Cambridge and the surrounding areas. Whether you are buying your first home, moving house, remortgaging, investing in property or reviewing your insurance, our experienced advisers take the time to understand your circumstances and recommend the most suitable options for your needs.
We believe financial advice should be clear, personal and easy to understand. That is why we focus on straightforward guidance, honest communication and long-term client relationships. From mortgages and remortgages to life insurance, critical illness cover, income protection and home insurance, we help clients make confident decisions with expert support at every stage.
Meet the Team
Meet Expert Financial’s advisers for whole market mortgage solutions since 2013. Your trusted source for expert financial advice.
Matt Hays
Director
Matt began his career as a stockbroker before moving into the property sector, where he saw a clear gap for reliable, straightforward mortgage advice. After many successful years working independently, he founded Expert Financial to offer high-quality, independent advice to a broader client base, supporting everyone from first-time buyers to experienced investors with complex property portfolios.
Sam began his career as a stockbroker before joining Expert Financial in 2013 and becoming Director in 2017. He is known for his commitment to high-quality mortgage advice and excellent client service, playing a key role in the firm’s growth and direction. Sam places strong emphasis on clarity and education, particularly for first-time buyers, helping clients understand their mortgage options before making important decisions.
Paul joined Expert Financial in 2019, bringing a fresh perspective and a strong commitment to client service. Over the years, he has become one of the firm’s most dependable mortgage advisers, known for his attention to detail, work ethic and consistently positive client feedback. Paul takes pride in guiding clients through the mortgage process clearly and efficiently from start to finish.
Gio joined Expert Financial with many years of experience as a mortgage broker and is known for his exceptional knowledge, particularly in more complex cases. Clients value his thorough, confident approach and his ability to navigate lender criteria to find the right solution. His experience makes him a trusted adviser for clients needing clear guidance in more challenging mortgage scenarios.
Bill brings decades of experience to Expert Financial, with a career that began in global financial markets. His deep understanding of economic cycles and market conditions gives clients valuable perspective, particularly during periods of change or uncertainty. Bill is known for his calm, measured approach and his ability to provide clear, thoughtful mortgage advice backed by long-term industry experience.
Elliot joined Expert Financial after several years working as a mortgage underwriter, giving him valuable insight into how lenders assess applications. He moved into mortgage advice to work more closely with clients and support them from the very start of the process. His underwriting background helps him spot potential issues early and keep mortgage applications moving as smoothly as possible.
Lucy is our resident in-house Protection Specialist and has developed her role within the business after previously working in the Case Management team. Her strong organisational skills, efficiency and understanding of client needs allow her to provide clear, well-structured support on life insurance, critical illness cover and income protection. Lucy helps ensure clients have the right protection in place alongside their mortgage arrangements.
Sam is our Office Manager and leads the Case Management team, helping to keep the business running smoothly day to day. With extensive customer service experience and many years with the firm, she plays an important role in supporting both clients and advisers throughout the mortgage process. Her leadership and organisation help ensure a consistent and efficient client experience.
Vic is a valued member of the Case Management team at Expert Financial, providing reliable support to both clients and advisers throughout the mortgage process. She is known for her positive attitude, strong work ethic and ability to help keep cases progressing efficiently. Vic plays an important role in delivering a smooth and supportive client experience.
Berni has joined the Expert Financial team as our Client Relationship Manager, bringing a wealth of customer service and financial experience, as well as a genuine passion for helping people.
She looks after our existing clients between mortgages, making sure completions run smoothly and staying in touch so every remortgage is dealt with at the right time.
Why FCA Regulation Matters When Choosing a Financial Adviser
What Does FCA Regulation Mean?
Making decisions about your mortgage, insurance or financial future is a significant step. Whether you are buying your first home, moving house or reviewing your existing financial arrangements, it is important to work with a financial services firm you can trust.
FCA authorisation means a firm has permission to carry out specified regulated activities and must meet the relevant regulatory requirements. These requirements help provide an important level of accountability when consumers are choosing financial services.
Expert Financial (FCA number 489561) is an Appointed Representative of JLM Mortgage Network Ltd. JLM Mortgage Network Ltd is authorised and regulated by the Financial Conduct Authority (FCA), registration number 300629.
Where to find us
Hear from our clients:
Posted on Google
Ian Neves
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Got in touch with Paul at expert financial through the estate agents I’m purchasing my first property through. Super professional, knowledgable and easy to work with. Took all the worry out of the process, punctual and had access to the whole market so got great rates. Couldnt recommend him more if you’re after an easy process. A+++
Posted on Google
Marcin Rudnicki
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100% recommend them. They acted quickly, responded promptly to all queries, and made the whole process smooth. I would definitely rely on them again.
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Mo'men Ahmed
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I am very pleased to have them as my mortgage advisors; they were quick, reliable, and proficient. They handled everything and provided me with all available options from the offers and the solicitors. I genuinely recommend their services. Big thank you to Elliot, Lucy and Vic. 😊
Posted on Google
Laura Wood
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As first time buyers we weren't sure what to expect but Gio and the team were very friendly, knowledgeable and responsive. The process has been easy to navigate - thank you!
Posted on Google
Harriet Price
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I'd highly recommend Matt for sorting out your mortgage with you. He is calm and friendly about the process so takes any worry away. He sees all the options and has a quick mathematical mind. Expert Financial use a huge data base of lenders so Matt's able to search for the best options for you. I have recommended Matt to my family and friends and will definitely use him again for my next mortgage, it's so great to find a service you can rely on.
Posted on Google
Cameron Neale
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Selling my home and purchasing another has been a very lengthy process, but our contact Paul has been fantastic with his communication throughout. He explains all his advice very clearly and has secured us a really good mortgage deal, so we couldn't be happier with the service he has provided.
Posted on Google
Tobi Peter
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Excellent service.
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Isabella Simmons
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Paul saved my deal from falling through even though I wasn't an official client. He made sure I understood all of the information as a first time buyer and I cant thank him enough for his time and effort. Legend.
Posted on Google
adam śmiechowski
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Polecam!
Posted on Google
Bartek
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Bardzo polecam Expert Financial. Trafiłem tam z dość skomplikowanÄ sytuacjÄ finansowÄ i od samego poczÄ tku czułem, że ktoś naprawdę chce mi pomóc, a nie tylko „coś sprzedać”. Doradca wszystko spokojnie wytłumaczył, bez pośpiechu i niezrozumiałych terminów. Kontakt był szybki i bezproblemowy, na każde pytanie dostawałem jasnÄ odpowiedź. Oferta została dobrana pod mojÄ sytuację, a cały proces przebiegł sprawnie i bez stresu. Widać, że pracujÄ tam osoby z doświadczeniem i podejściem do klienta. Jeśli ktoś szuka rzetelnej pomocy finansowej i chce mieć pewność, że jest w dobrych rękach, to Expert Financial jest naprawdę dobrym wyborem.
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